|Am I required to create an account?|
|No. You are welcome to proceed through checkout without creating an account. However, we recommend that you create an account. Creating an account only takes a couple of minutes. An account makes future visits much more convenient and future purchases much faster. You also need an account to use the advanced features of our website. These features include the Wish List, order tracking/management, etc. You cannot collect loyalty points without an account.|
|I can't login to my account.|
|First, try the "Forgot your password?" link to make sure you're using the correct email/password combination.
If you are definitely using the correct email/password combination and you are still not able to login then it's likely an issue with your browser. Try using a different browser like Firefox or Chrome (login problems typically occur with Internet Explorer). Clearing your cookies can often be a solution as well. If neither of those things work then try placing the order on a different computer or proceed through checkout without logging into your account. We apologize that we can't give a more certain answer. These things can be hard to figure out due to the many browsers available and different configurations of individual computers.
If you have tried all of the above and you are still not able to login please use the Feedback tab to let us know about it. The Feedback tab automatically lets us know what browser you're using and about any specific error messages that you may be receiving.
|I'm not receiving the newsletter.|
|First, check your spam/junk folder regularly just in case one of our emails ends up in there by mistake.
If you subscribed to our email newsletter during checkout you will receive a subscription confirmation email within 24 to 48 hours. Click the link in that email to confirm your subscription.
Alternatively, you may Subscribe right now. You should receive a subscription confirmation email right away. Click the link in that email to confirm your subscription.
|How do I create an account?|
|How do I edit my account information?|
|Visit Your Account to edit your account information.|
|I forgot my password.|
|Click the "Forgot your password?" link on the login page to have your password emailed to you.|